Privacy Policy

Last updated: 18 February 2026

1. Who We Are

This website is operated by KAVANCY INVESTMENTS LTD.

• Company type: Private Limited Company
• Company registration number: 10960927
• Registered office address: (Registered address as listed on Companies House)
• Email: hello@kavancyltd.co.uk
• Website: https://kavancyltd.co.uk

For the purposes of data protection law, KAVANCY PROPERTY LTD is the data controller.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Name
Email address
Telephone number
Business name (if provided)
Information submitted via our contact form
Technical data such as IP address, browser type, time zone setting, and device information

We do not intentionally collect special category data (such as health information or criminal record data).

3. How We Collect Your Data

We collect personal data when you:

Complete and submit a contact form (via Contact Form 7)
Communicate with us by email
Interact with our website (via cookies and analytics tools)

Technical data is collected automatically through the use of cookies and similar technologies.

4. Why We Use Your Data

We use personal data for the following purposes:

To respond to enquiries and contact requests
To communicate with you about our services
To manage business relationships
To improve our website performance and user experience

Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

Legitimate interests – to respond to enquiries and operate our business effectively
Contractual necessity – where processing is required to provide services requested
Consent – where required for analytics cookies or any future marketing communications

5. Marketing Communications

We do not send unsolicited marketing communications.

If marketing communications are introduced in the future, you will only receive them where you have provided explicit consent. You will always have the right to withdraw consent at any time.

You may contact us at hello@kavancyltd.co.uk to withdraw consent.

6. Who We Share Your Data With

We may share your data with trusted third-party service providers, including:

Website hosting provider: Krystal Hosting
Analytics provider: Google Analytics
Search analytics provider: Google Search Console

These providers process data only on our instructions and in accordance with applicable data protection law.

We do not sell or trade personal data.

7. International Data Transfers

Some third-party services, such as Google Analytics, may process data outside the UK or EEA.

Where this occurs, appropriate safeguards are in place, including:

UK adequacy regulations
Standard Contractual Clauses
Other lawful transfer mechanisms approved under UK GDPR

8. How Long We Keep Your Data

We retain personal data only for as long as necessary:

Enquiry form submissions: 12 months
Customer and financial records: 6 years (to comply with UK tax and accounting obligations)
Analytics data: In line with Google’s default retention settings

After these periods, data is securely deleted or anonymised.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time (where consent applies)
Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact the ICO at:

https://www.ico.org.uk

To exercise your rights, contact us at:

hello@kavancyltd.co.uk

10. Cookies

This website uses cookies to enhance user experience and collect analytics data.

We use Complianz to manage cookie consent. You can manage your preferences via the cookie banner or by clearing cookies in your browser.

Full details are available in our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date shown above.

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